Aftercare & Warranty
Aftercare
Proper maintenance is critical to the integrity of the coating as well as the warranty offered. Using proper wash methods on a regular basis is required to maintain the coating’s visual appearance, integrity and longevity. Improper care can void the warranty.
The First 30 Days
Icon Rocklear is fully cured in a minimum of 30 days. Therefore:
- Be extremely careful not to touch the surface of the coating for 30 days, as even light touch may cause swirls or marring to the coatings finish before it fully hardens;
- Do not apply pressure or rub the surface of the coating;
- Do not wash the vehicle for a minimum of 14 days after application;
- Touch-less washing may be done after 14 days;
- No waxes or polishes during the first 30 days;
- Keep away from contaminants such as, but not limited to: fuel, brake cleaner, airborne gases, welders, etc., for 7 days after application.
After 30 Days
- Avoiding the use of “spinning brush” car washes and other contaminated wash mitts and brushes will help to minimize future swirling and other wash damage;
- Regularly using proper wash methods will help to minimize wash damage;
- Regularly using a ceramic spray after each wash will keep the surface easier to clean;
- Regular deep cleaning at an Icon Rocklear Certified Shop will help to keep your coated vehicles’ finish in the best possible condition.
- If damage (swirls, scratches, etc) does occur to your coated paint, it will need to come to an Icon Rocklear Certified Shop for polishing or scratch repair. Use of a non-certified shop to repair or polish will VOID the Icon Rocklear warranty.
Warranty
Terms and Conditions
Painted surfaces of the vehicle that are coated will be covered by Icon Rocklear International Inc. against delamination, peeling, yellowing and/or premature fading due to product failure for a period of up to 15 years, depending on the duration option chosen and notated on the original invoice. Marine gelcoat is covered for the same failures for up to 7 years.
Failure to comply with the following conditions will result in the warranty being VOID and will remove any responsibility from Icon Rocklear International Inc. or its affiliates;
- The Icon Rocklear coating must be applied by a certified and licensed installation facility;
- Warranty MUST be registered BELOW by the vehicle owner within 30 days of application;
- The Icon Rocklear coating must be inspected within 18 months of application. This application is at the sole responsibility of the client. The client must retain record of the inspection for guarantee validation;
- Future services including inspections, polishing or scratch/chip repairs to Icon Rocklear MUST be completed by a certified / licensed facility;
- The coating MUST be maintained properly according to the recommended aftercare above;
Important to Note: Because of Icon Rocklear’s protective component/material and its glossy depth, the
appearance may differ slightly from factory finishes. Icon Rocklear will “fill in” some surface swirls and add a deep
gloss; however deeper scratches, pitting, texture, etching or other imperfections in the paint may still be visible.
Also, due to the human application aspect and the variables of how each vehicle’s paint/clear coat bonds with the
coating, a perfect application is not guaranteed.
Icon Rocklear Inc nor its affiliates or certified installation facilities are not responsible for repair, failure, damage, or flaws caused by:
- Any damage to the Icon Rocklear coating, including scratches, stone chips, collision or fire
- Willful damage or negligent or unlawful behavior.
- Any car washing: spinning brush equipped, handheld or automatic car washes.
- Repainted or repaired panels.
- Coming in contact with acid, heavy chemicals, fuels, bleach, paint, ink, dyes, corrosive materials, or any other substance deemed harmful to the Icon Rocklear coating.
- Dust particles or dirt debris.
- Flaws, factory defects or deficiencies in the treated surfaces.
- Damage or flaws to vinyl trim, chrome, glass, headlamps/covers, metal parts, rubber parts, accessories, or any films installed on the surface of the vehicle.
Warranty Procedure
- Clients must first contact the installing certified facility to schedule an inspection;
- A licensed facility will complete an Inspection and contact Icon Rocklear Claims Dept.
- A certified warranty expert must inspect the vehicle before any authorization for warranty to begin.
- Approved warranty claims will be remedied by re-application to the guaranteed panels.
Please note that details are subject to change.